CPH believes in keeping the prices equal to everyone, no discounts because of your economic status.  That is why we bring computers to your home and work up your proposals while we are there.  The numbers are in the computer so everyone gets the same proposal.  On the service side we believe in Flat Rate.  Our service tech's will be able to quote you, step by step.  They will not do any work without your approval.  It takes a lot to keep a heating and plumbing business going, especially today.  The Flat Rate is based on an average of a three year technician.  So it doesn't matter if the technician is there 3 hours or all day, the price he quoted you will not change.  Flat Rate is a benefit to us and the customer.  Here is a little story that shows what happens when you don't do Flat Rate billing and you as a customer pays hourly.  Hopefully, this has never happend to you.

PLUMBERS BY THE HOUR
Some things never change.  This piece of 19th-century humor by Charles Dudley Warner deals with a problem familiar to every 21st-century homowner.

Plumb Brilliant
There is no class of men whose society is more to be desired than that of plumbers.  They are the most agreeable men I know.  I suspect the secret of it is that they are agreeable by the hour.  In the driest days, my fountain became disabled.  The pipe was stopped up.  A couple of plumbers, with the implements of their craft, came out to view the situation.  There was a good deal of difference of opinion about where the stoppage was.  But I found the plumbers perfectly willing to sit down and talk about it--talk by the hour.  Some of their guesses and remarks were exceedingly ingenious;and their general observations on the subjects were excellent in their way, and could hardly have been better if they had been made by the job.

What, Me Hurry?
The work dragged a little--as it is apt to do by the hour.  The plumbers had occasion to make me several visits.  Sometimes they would find, upon , arrival, that they had forgotten some indispensable tool and one would go back to the shop,a mile and a half, after it and his companion would await his return with the most exemplary patience, and sit down and talk--always by the hour.  I do not know, but it is a habit to have something wanted at the shop.  They seemed to me very good workmen, and always willing to stop and talk about the job, or anything else, when I went near them.  They had none of that impetuous hurry that is said to be the bane of our American civilization.  To their credit be it said, that I never observed anything of it in them.  They can afford to wait.  Two of them will sometimes wait nearly half a day while a comrad goes for a tool. 

The Moment Is Hours
They are patient and philosophical.  It is a great pleasure to meet such men.  One only wishes there was some work he could do for them by the hour.  There ought to be reciprocity.  I think they have very nearly solved the problem of Life:it is to work for other people, never for yourself, and get your pay by the hour.  You  then have no anxiety, and little work.  If you do things by the joby you are perpetually driven: the hours are scourges.  It you work by the hour, you gently sail on the stream of time, which is always bearing you on to the haven of Pay, whether you make an effort or not.  Working by the hour tends to make one moral.  A plumber working by the job, trying to unscrew a rusty refractory nut, in a cramped position, where the tongs continually slipped off, would swear; but I never heard one of them swear, or exhibit the least impatience at such a vexation, working by the hour.  Nothing can move a man who is paid by the hour.  How sweet the flight of time seems to his calm mind.


THAT IS WHY CPH BELIEVES IN FLAT RATE, DON'T LET YOUR CONTRACTOR FIX THE ECONOMIC STRUGGLE ON YOUR TIME!